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Terms & Conditions

Last Updated:19/08/26

Welcome to TheBrado.com. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of TheBrado.com, including the website, its content, features, products, services, and related offerings.

Please read these Terms carefully before using our website or placing an order. By accessing, browsing, registering on, or purchasing from TheBrado.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

For the purpose of these Terms:

  • “Website”, “Site”, or “TheBrado.com” means the website operated under the brand name TheBrado.
  • “We”, “Us”, or “Our” means the owner/operator of TheBrado.com and its applicable affiliates.
  • “You”, “User”, “Customer”, or “Your” means any person who accesses, browses, registers on, or purchases products through the Website.
  • “Products” means products displayed and offered for sale through the Website.
  • “Order” means a request placed by you to purchase Products from the Website.

2. Eligibility

By using TheBrado.com, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate, complete, and current.
  • You will use the Website only for lawful purposes.
  • You will comply with these Terms and all applicable laws and regulations.

If you are using the Website on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.

3. Website and Services

TheBrado.com provides an online platform through which customers may browse, select, purchase, and receive Products offered on the Website.

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Website or its services.
  • Add, remove, or modify Products, features, or services.
  • Restrict access to certain areas or features of the Website.
  • Refuse or cancel an order where reasonably necessary.

We may make changes to the Website without prior notice.

4. User Account, Security and Password

Certain features may require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate registration information.
  • Keeping your account information updated.
  • All activities carried out through your account.
  • Immediately informing us if you suspect unauthorized access or use of your account.

You should log out of your account after each session, particularly when using a shared or public device.

TheBrado.com will not be responsible for losses resulting from your failure to maintain the confidentiality of your account credentials.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the Website are accurate.

However:

  • Product colours may appear differently depending on your device or screen.
  • Product images may be representative and may not always exactly reflect the physical product.
  • Packaging, labels, designs, and specifications may change from time to time.
  • Product availability may change without prior notice.
  • We do not guarantee that all information on the Website will always be completely accurate, current, or error-free.

If an error is discovered in a product description, price, availability, or other information, we reserve the right to correct it and, where applicable, cancel or modify the affected order.

6. Orders and Acceptance

When you place an order on TheBrado.com, you are making an offer to purchase the selected Products.

Receipt of an order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept, reject, modify, or cancel an order for reasons including:

  • Product availability.
  • Pricing or listing errors.
  • Incorrect product information.
  • Payment issues.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect shipping or billing information.
  • Violation of these Terms.
  • Circumstances beyond our reasonable control.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.

7. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes, shipping charges, or other charges depending on the product and order.

We reserve the right to change prices at any time without prior notice.

The price applicable to an order will generally be the price displayed at the time the order is successfully placed, subject to correction of any obvious pricing or technical errors.

Promotional offers may have additional terms and conditions and may be withdrawn, modified, or discontinued at our discretion.

8. Payment

We may provide various payment methods, including online payment options, cards, UPI, net banking, wallets, cash on delivery, or other methods made available on the Website.

You agree to provide valid and accurate payment information.

We are not responsible for delays, failures, or errors caused by third-party payment processors, banks, payment networks, or other financial institutions.

For suspected fraudulent transactions, we may cancel the order and/or take appropriate measures to protect the Website and our customers.

9. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver Products within the estimated delivery period displayed on the Website or communicated to you.

Delivery times may vary depending on:

  • Delivery location.
  • Product availability.
  • Courier or logistics partner.
  • Weather or natural events.
  • Public holidays.
  • Government restrictions.
  • Force majeure events.
  • Other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise.

You are responsible for providing an accurate shipping address, contact number, and other information required for delivery.

Additional charges may apply for certain delivery locations or special delivery requirements.

10. Risk and Ownership

Unless otherwise required by applicable law, responsibility for the Product may transfer to the customer upon delivery of the Product to the customer or the person authorized to receive it.

Ownership of the Product will transfer in accordance with applicable law and the payment terms applicable to the order.

11. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds will be governed by our Return & Refund Policy, as applicable to the Product purchased.

Certain Products may be excluded from return or exchange due to their nature, hygiene requirements, customization, promotional conditions, or other applicable restrictions.

Customers should inspect Products upon delivery and report any damage, defect, incorrect item, or missing item within the period specified in our Return & Refund Policy.

We reserve the right to reject a return or refund request where the applicable conditions have not been satisfied.

12. User Rules and Conduct

You agree not to use the Website to:

  • Violate any applicable law or regulation.
  • Defame, abuse, threaten, harass, stalk, or otherwise violate the rights of another person.
  • Upload or transmit unlawful, obscene, defamatory, abusive, fraudulent, or infringing material.
  • Attempt to gain unauthorized access to the Website, its servers, databases, or systems.
  • Introduce viruses, malware, malicious code, or other harmful material.
  • Interfere with the Website’s operation or security.
  • Use automated systems, bots, scraping tools, or similar methods to access or collect Website information without our written permission.
  • Attempt to obtain Products or services through fraudulent means.
  • Impersonate another person or entity.
  • Use the Website for unauthorized commercial purposes.
  • Violate any intellectual property rights.
  • Circumvent or interfere with security features of the Website.
  • Engage in activities that may damage the reputation, operation, or security of TheBrado.com.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.

13. Intellectual Property Rights

Unless otherwise stated, all intellectual property appearing on TheBrado.com, including:

  • Brand names and logos.
  • Website design and layout.
  • Text and written content.
  • Product descriptions.
  • Graphics and photographs.
  • Videos and other media.
  • Software and source code.
  • Icons and visual elements.
  • Trademarks and service marks.

is owned by or licensed to TheBrado.com or its respective rights holders.

You may access and use the Website for personal and lawful purposes.

You may not, without prior written permission:

  • Copy or reproduce Website content.
  • Modify or create derivative works.
  • Republish Website content.
  • Distribute or commercially exploit Website material.
  • Reverse engineer Website software.
  • Use TheBrado branding or trademarks in a manner that suggests unauthorized association.

14. User-Submitted Content

If the Website allows you to submit reviews, comments, photographs, feedback, or other content, you remain responsible for the content you submit.

You represent that:

  • You own the content or have the necessary rights and permissions to submit it.
  • The content does not infringe another person’s rights.
  • The content is not unlawful, defamatory, obscene, fraudulent, or misleading.
  • The content does not contain malicious software.

By submitting content to the Website, you grant TheBrado.com a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, adapt, and distribute that content for legitimate business, promotional, and Website-related purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Third-Party Links and Services

The Website may contain links to third-party websites, payment services, logistics providers, social media platforms, or other external services.

These third-party services are not necessarily controlled or operated by TheBrado.com.

We are not responsible for:

  • The availability of third-party websites.
  • Their content or policies.
  • Their privacy practices.
  • Their products or services.
  • Any loss or damage arising from your use of such third-party services.

You should review the terms and policies of third-party websites before using them.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, TheBrado.com provides the Website and its content on an “as available” and “as is” basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.
  • The Website will be completely free of errors.
  • All information will always be accurate or current.
  • The Website will be free from viruses or other harmful components.
  • Products will always meet every individual expectation.

Nothing in these Terms is intended to exclude any consumer rights or warranties that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, TheBrado.com and its owners, employees, affiliates, service providers, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use or inability to use the Website.
  • Delays in delivery.
  • Website interruptions.
  • Unauthorized access caused by circumstances beyond our reasonable control.
  • Third-party services.
  • Loss of data or business.
  • Events beyond our reasonable control.

Our liability, where legally permitted, will be limited to the amount paid by you for the specific Product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

18. Indemnification

You agree to indemnify and hold harmless TheBrado.com, its owners, affiliates, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the Website.
  • Your violation of applicable law.
  • Your infringement of another person’s rights.
  • Content submitted by you.
  • Fraudulent or unauthorized activity associated with your account.

19. Privacy

Your use of TheBrado.com is also governed by our Privacy Policy.

By using the Website, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and use of information as described therein.

20. Suspension and Termination

We may suspend, restrict, or terminate your access to the Website or your account if:

  • You violate these Terms.
  • We reasonably suspect fraudulent or unlawful activity.
  • Your activity creates a security risk.
  • Required by law or regulatory authorities.
  • We discontinue a particular service.
  • Other legitimate business or security reasons require us to do so.

Termination will not affect rights or obligations that accrued before termination.

21. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, floods, fires, epidemics, pandemics, war, civil unrest, strikes, governmental actions, transportation disruptions, internet failures, power failures, or failures of third-party service providers.

22. Changes to These Terms

We may update or modify these Terms from time to time.

The updated version will be posted on TheBrado.com with the revised “Last Updated” date.

Your continued use of the Website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions will continue to remain in effect.

24. Waiver

Failure by TheBrado.com to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

25. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory laws.

Any dispute arising in connection with these Terms or your use of TheBrado.com shall be subject to the jurisdiction of the courts located at:

[Surat, Gujarat]

unless applicable law requires otherwise.

26. Grievance and Customer Support

For questions, complaints, concerns, or notices regarding these Terms or your use of TheBrado.com, please contact:

TheBrado.com
Email: hello@thebrado.com

Address: Plot No. 53 Name Of Premises/Building: Harikunj Society Vibhag-1 Road/Street: Metro Line Road, Near Khadi Locality/Sub Locality: Nana Varachha City/Town/Village: Surat District: Surat State: Gujarat PIN Code: 395006

27. Entire Agreement

These Terms, together with the Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and TheBrado.com concerning your use of the Website.

By using TheBrado.com or placing an order through the Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.